Archive for April, 2011

How to support your self-appointed social media evangelists

Published April 26th, 2011 in Evergreens, Published article, Social enterprise, Social media | No Comments »
Tagged as , , , , , , , The issue of employees using corporate social media channels badly/wrongly has been addressed… but what about the other way around?

People on Twitter don’t care what you had for breakfast… or do they?

Published April 19th, 2011 in Evergreens, Published article, Social media | No Comments »
Tagged as , , , , , They all seem to be unified in a common attempt to streamline Twitter into this utopian news/ learning/ self-promoting/ marketing tool... but is that actually how ordinary people use Twitter?

Why you will NEVER get a job in social media

Published April 15th, 2011 in And then it's gone, Social media | 8 Comments »
Tagged as , , , , , , Think of social media skills as a second language and imagine social media industry as a foreign country.

Conversation piece: What if Twitter hash tags were icons?

Published April 12th, 2011 in And then it's gone, Social media, User experience | 3 Comments »
Tagged as , , , What if Twitter hash tags transformed themselves into related icons if one was available? What would that mean for in-tweet hash tags? What would it mean for the 140 character limit? What would it mean for the user experience?… Read the rest of this article.
Social media  •  Twitter  •  User experience  •  UX  •  Facebook  •  capgemini  •  social enterprise  •  capping it off  •  web design  •  Future thoughts  •  salesforce  •  social business  •  Instagram  •  design  •  linkedin  •  Mobile  •  London  •  Content  •  Creativity  •  dreamforce  •  yammer  •  blog  •  Japan  •  Brand  •  ux design  •  usability  •  Fun  •  Strategy  •  google+  •  responsive design  •  flickr  •  cloudforce  •  Customer Experience  •  burberry  •  youtube  •  user behaviour  •  Wordpress  •  user interface  •  Social CRM  •  accessibility  •  radian6  •  tumblr  •  deceased  •  social workspace  •  Tools  •  Audience  •  intranet  •  Article  •  copywriting  •  presentation  •  pinterest  •  sharing  •  chatter  •  employee brand  •  amazon  •  pervasive user experience  •  omni-channel  •  dead  •  simon sinek  •  juicystar07  •  ui  •  Customer Service  •  departed  •  death  •  influence  •  employees  •  google map  •  the guardian  •  website  •  Lifestream  •  digital design  •  Forum  •  Digital Lounge  •  digital native  •  Conversation  •  social marketing  •  innovation  •  social  •  photo  •  social networks  •  handheld  •  toyko  •  windahl finnigan  •  law  •  Guy Stephens  •  job  •  recruitment  •  social media week  •  terminal  •  cancer  •  business card  •  yam it  •  smw12  •  tone of voice  •  pervasive ux  •  klout  •  personalised  •  osakabentures  •  ideas  •  project management  •  smwldn  •  smwsmgov  •  Nina Barakzai  •  delicious  •  baye mcneil  •  augmented reality  •  loved one  •  japanese  •  enterprise social networks  •  manageflitter  •  altimeter group  •  employee  •  google translate  •  日本  •  communication  •  design leadership  •  employee UX  •  omnichannel  •  2013  •  channel4  •  books  •  geotagging  •  web designer  •  css  •  rip  •  map  •  personal brand  •  payment  •  pervasive web  •  mark w schaefer  •  summary  •  golden circle  •  start with why  •  digital profile  •  social gaming  •  meeting  •  Tokyo  •  planning  •  photoshop  •  information architecture  •  music  •  jobs  •  flookit  •  foursquare  •  location-based marketing  •  thoughts  •  ipad  •  crm  •  Angela Ahrendts  •  Flavors  •  Flash  •  Dannychoo  •  google plus  •  Clients  •  Hash tags  •  KdL  •  Stats  •  Privacy  •  PR  •  Measurement  •  Phucisme  •  Search  •  colleagues  •  Government  •  profile  •  persona  •  marketing  •  facebook like  •  interface  •  science fiction  •  fashion  •  moviecon  •  social listening  •  jerry seinfeld  •  john douglas  •  prototype  •  secret brand  •  author  •  writing  •  enterprise  •  typography  •  news  •  citizen news  •  tablets  •  graphic design  •  navigation  •  social responsibility  •  brand experience  •  online profiles  •  fireworks. html  •  workflow  •  brand ambassador  •  axure  •  google.me  •  infrastructure  •  danes  •  indesign  •  customer engagement  •  projects  •  client  •  user profiles  •  illustrator  •  denmark  •  sack boy  •  social media expert  •  flattr  •  square enix  •  little big planet  •  citizen designer  •  tip  •  mii  •  se  •  square  •  friendorfollow  •  social media agency  •  twitter poke  •  2010  •  chocobo  •  Christmas  •  Flash games  •  speculation  •  lesson  •  logo  •  londonriots  •  photography  •  facial recognition  •  job hunting  •  staff  •  camden town  •  scare mongering  •  user journey  •  user profile  •  customer  •  LWD/MWD driller  •  nintendo mii  •  Huxley  •  grads  •  graduate  •  negative  •  tweet  •  response  •  richard branson  •  stasi  •  startupbritain  •  retweet  •  entry-level user  •  wcag  •  icons  •  text  •  ledgibility  •  novice  •  race online 2012  •  font  •  geo tagging  •  second life  •  plugins  •  widgets  •  development  •  fraggles  •  networking  •  travel  •  delivery  •  pitch  •  vacancies  •  jobhunt  •  job seekers  •  web 3.0  •  team work  •  digital history  •  guide  •  holiday  •  Politics  •  customer profiles  •  Pitching  •  Industry  •  customer relations  •  ecrm  •  Posterous  •  Fransgaard  •  Fireworks  •  smurfs  •  tips  •  77Agency  •  Conservatives  •  SEO  •  google alert  •  measure  •  future scenario  •  community  •  information  •  working behaviour  •  corporate blog  •  summary sites  •  communities  •  groups  •  farmville  •  myspace  •  campbell  •  alastair campbell  •  ai  •  artificial intelligence  •  enterprise 2.0  •  ux patterns  •  bong bong bong  •  apple  •  learning  •  random  •  profiles  •  tv  •  gaming  •  games  •  faceted search  •  scent of information  •  charity  •  punctuation  •  mobile phone  •  film  •  flipboard  •  agile  •  Alphagov  •  guidelines  •  principles  •  lovefilm  •  cat beard  •  event  •  ds13  •  digital shoreditch  •  friendship  •  Pharrell Williams  •  tokyo fashion  •  Mark Freeman  •  experience  •  immersive  •  ponyo  •  get lucky  •  daft punk  •  Harder Better Faster Stronger  •  behavioural design  •  user beha  •  virgin atlantic  •  virgin money  •  virgin  •  omin-channel  •  advocate  •  customer behaviour  •  voyages jules verne  •  vjv  •  virgin media  •  social share  •  we come in peace  •  dotcom  •  dot-com  •  hospital  •  safeplaces  •  slideshare  •  social serendipity  •  reuters  •  behaviour  •  mobile first  •  headline  •  social proof  •  genga  •  body copy  •  black mirror  •  memories  •  charlie brooker  •  blackmirror  •  katsuhiro otomo  •  akira  •  web profiles  •  Crossing the Chasm  •  webstagram  •  cloud  •  my name is loco  •  enchantment  •  guy kawazaki  •  return on influence  •  sales  •  hr  •  c-suite  •  board member  •  training  •  twitter lists  •  time  •  ibm  •  ex-colleagues  •  ex-employer  •  andrew grill  •  big data  •  ricky gervais  •  charlie chaplin  •  eddie izzard  •  ritetag  •  osakasaul  •  mediglyphics  •  comedy  •  simplicity  •  vintage  •  inappropriate  •  professional  •  connections  •  trust  •  internet  •  change  •  xd  •  cxd  •  dreamforce14  •  online persona  •  human contact  •  teamfollowback  •  power twitter  •  multi-channel  •  social media management  •  post  •  future  •  Mark Schaefer  •  Jenna Marbles  •  Creative Director  •  customer experience design  •  clear left  •  conference  •  muji  •  vp of design  •  org design  •  lateral thinking  •  creative  •  designers  •  designing design  •  kenya hara  •  Technical Debt  •  Creative Debt  •  Experience Design  •  Process  •  Deadline  •  expiration date  •  Scope  •  Timeline  •  feedback  •  frustration  •  hacked  •  cyber bullying  •  bullying  •  spam  •  crisis plan  •  why  •  cx  •  repsonse  •  Cyberbullying  •  ethics  •  stories  •  funny  •  taxi  •  ask.fm  •  suicide  •  education  •  legislation  •  governance  •  toyota  •  Sakichi Toyoda  •  archive  •  art  •  tokyo designers week  •  social workforce  •  lists  •  tweetbe  •  tweepi  •  management  •  tdw  •  personlity  •  sony  •  honda  •  pwc  •  first tuesday  •  kindle  •  psychology  •  analytics  •  workshop  •  roles  •  final fantasy xi  •  rapid design visualisation  •  rdv  •  mark benioff  •  customer journey  •  locohama  •  yokohama  •  white boy chris  •  loco  •  cludforce  •  social sharing  •  Clare Moore Bridger  •  Microsoft  •  Jonathan Oliver  •  eBay  •  James Warren  •  productivity  •  Manchester Business School  •  Tarlok Teji  •  new york  •  racism  •  students  •  teachers  •  parenting  •  social media governance  •  schillings  •  Jenny Afia  •  MP  •  open digital policy  •  Blizzard Vs Mark Grist  •  Facebook Parenting: For the troubled teen  •  book  •  story  •  storytelling  •  corporate values  •  customer interaction  •  image  •  standards  •  captcha  •  Future Foundation  •  Barry Clark  •  like  •  sucks  •  great  •  o2  •  marc benioff  •  ugc  •  peter coffee  •  social sentiment  •  touch screen  •  scifi  •  Open  •  Martha Lane-Fo  •  crowdsourcing  •  Transparency  •  generation c  •  inspiration  •  children  •  child  •  user generated content  •  louis vuitton  •  social user experience  •  consistency  •  steve greaves  •  social ux  •  stragety  •  Weber Shandwick  •  tablet  •  mobile phgone  •  measurment  •  peerindex  •  net generation  •  generation y  •  collaboration  •  tags  •  wiki  •  etiquette  •  predictive  •  danish  •  James Frith  •  Eric Joyce MP  •  frontend development  •  digital marketing  •  suppliers  •  HTML  •  screen  •  identity  •  testing  •  click here  •  partners  •  customer help line  •  digital self  •  hootsuite  •  gutfeel  •  alone  •  support  •  complaint  •  user-centered  •  multilingual  •  geotag  •  bereavement  •  device  •  spook country  •  pattern recognition  •  responsive  •  podcast  •  ffxi  •  credit card  •  spos  •  blue ant  •  william gibson  •  headstone  •  tombstone  •  grief  •  graveyard  •  qr  •  bbc  •  geocaching  •  virtual reality  •  spotify  •  sound  •  account management  •  like minds  •  ase  •  employee scoring  •  influencer  •  earthquake  •  social scoring  •  peer index  •  tom cowen  •  dachis group  •  Ipsos Mori  •  Ben Page  •  social governance  •  William Long  •  Geraldine Scali  •  lee bryant  •  dell  •  Sidley Austin  •  quakebook  •  disaster  •  career  •  cyberpunk  •  neal stephenson  •  users  •  agency  •  gabocorp  •  path  •  agencies  •  diamond age  •  icon  •  plugin  •  1024×768  •  nuclear march 11  •  one.com  •  widget  •  emojii  •  newbie  •  beginner