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Archive for May, 2013


Tweeting about the new Reuters site, revealed a more fundamental communication issue.

Posted on: May 30th, 2013 by Fransgaard Reuters' social ears heard what we said. It should be up to Reuters' nervous system to relay that input to Reuters' brain so it can take appropriate actions.

Four blasts from the past. Great digital virals from the history of the web.

Posted on: May 29th, 2013 by Fransgaard The digital industry has grown up and is part of our lives now in a very irreversible way. However, that doesn't mean there aren't some great archeological finds in our combined web history.

Soundbites from Friday 24 May at Digital Shoreditch 2013

Posted on: May 24th, 2013 by Fransgaard I went to the "Behavioural Design" day at Digital Shoreditch 2013. What a great day. Money well spent. Below is a chronological order of my Tweet and photo soundbites from the day.

How the Cat Beard Craze is teaching me Japanese

Posted on: May 23rd, 2013 by Fransgaard A combination of Twitter, Instagram, Google Translate and the Cat Beard Craze taught me how to say "Cool Quality" in a manly way in Japanese.

Last night’s Social Business Lounge + Facebook, the biggest corporate collaboration tool

Posted on: May 22nd, 2013 by Fransgaard As employees we don't want more tools to learn and deal with, we want incorporation and better use of the tools we already have in our digital lives.

How LoveFilm’s UX confused me with the simplest of tasks

Posted on: May 16th, 2013 by Fransgaard How the omission of a simple, but vital piece of information turned my journey to update my LoveFilm payment details from a simple UX task to a brick wall.

10 Examples of UX/Design Principles

Posted on: May 13th, 2013 by Fransgaard I've been doing a bit of research into UX/Design Principles. Here's a bunch of links I found.

The Self-Aware Social Business

Posted on: May 12th, 2013 by Fransgaard To be a true Social Business the organisation must become self-aware and look at itself from the outside to really understand all the social initiatives taking place and what they mean to the company as a whole.

One year on…

Posted on: May 8th, 2013 by Fransgaard One year on from my wife's death, where am I with her digital estate? I followed my own advice, and have faced few unforeseen obstacles. However, my original article has taken a life on its own as the issue of dealing with the digital estate of a deceased person is becoming increasingly relevant.

She’s no longer an Instagram friend

Posted on: May 7th, 2013 by Fransgaard I recently met up with an Instagram friend and it hit me: She is just a friend and not a channel-specific friend.