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Mind the experience gap

I am currently working on a Government site targeting people who aren’t regular Internet users. For me, this has been a bit of a Jedi learning curve (you must unlearn what you have learned) in that I fall in the Power-user category to the point where I find website navigation distracting and almost exclusively navigate …

"People are super fucking stupid!"

I make an effort to follow all sorts of people of all sorts of ages on Twitter rather than just industry people and friends. Why? “People are super fucking stupid.” That’s why! No no, I don’t actually mean people are stupid or super fucking stupid for that matter. What I mean is Twitter gives me a …

How to accidentally insult a waiter

Bar in Brixton last night: Waiter: what would you like to eat? Me thinking fish’n’chips but remember a animated feature with an evil French frog going “… Stupid chips’n’fish!” which makes me laugh a bit. Waiter goes: what’s funny? I tell him about the stupid French frog not able to say fish’n’chips properly. Waiter not …