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Archive for the ‘Social Business’ Category


Is Facebook’s information overload problem also a problem for the Social Business Workplace?

Posted on: January 2nd, 2014 by Fransgaard There are on average 1,500 potential stories from friends, people they follow and Pages for Facebook users to see, according to Business Insider. The Social Workplace is facing the same threat from information overload.

My professional reading list for 2013

Posted on: December 4th, 2013 by Fransgaard The end of another year is coming. Another year where the Internet yet again proves it is not slowing down, but speeding up. These are the books I've read this year to educate myself.

4 soundbites on social media from October’s “First Tuesday” event

Posted on: October 2nd, 2013 by Fransgaard A few learnings from a great event promoting Christer Holloman's new book "The Social Media MBA in Practice"

Social Business Cornerstone: Omni-channel work environment for employees

Posted on: August 18th, 2013 by Fransgaard Lacking the right work tools can be damaging to the effectiveness of the Omni-channel customer experience as it prevents employees from Omni-tasking.

Social Media is nothing on its own

Posted on: August 1st, 2013 by Fransgaard "Social Media" is too broad and too vague a term, but when you add "social" in front of an existing business line you get something much more tangible.

The unexpected benefits of the Social Serendipity that manifests within the Social Business

Posted on: June 8th, 2013 by Fransgaard The benefits of the Social Serendipity that manifests itself as a result of the increased connectivity within a true Social Business could not have been set as targets when the organisation first set out to become a Social Business.

Tweeting about the new Reuters site, revealed a more fundamental communication issue.

Posted on: May 30th, 2013 by Fransgaard Reuters' social ears heard what we said. It should be up to Reuters' nervous system to relay that input to Reuters' brain so it can take appropriate actions.

The Self-Aware Social Business

Posted on: May 12th, 2013 by Fransgaard To be a true Social Business the organisation must become self-aware and look at itself from the outside to really understand all the social initiatives taking place and what they mean to the company as a whole.

I work for IBM, but what value do I bring to my previous employer, Capgemini?

Posted on: March 28th, 2013 by Fransgaard Talking to an ex-colleague of mine the other night got me thinking about what value I bring to my ex-employer and what relationship I have with them.

The forgotten corner stone of a Social Business: The Employee

Posted on: March 20th, 2013 by Fransgaard When it comes to Social Media people don't want to go to an empty house, they want to go to a party! - But what about a Social Workspace?