Category Archives: Social enterprise |
User Experience Design in a Social Enterprise Environment: External Influence & Employee Brands
The original version of this article can be seen at the award-winning Capgemini – Capping IT Off blog.
In the previous articles Connecting the Dots and A Consistent Experience I looked at a holistic view on the building blocks of… Read the rest of this article.
Tagged as account management, chatter, employee brand, employee scoring, employees, Facebook, influence, influencer, klout, marketing, peer index, PR, salesforce, social enterprise, social scoring, Twitter, User experience, UX, yam it, yammer
Impressions from “Social Media Governance: Six Stories” from Social Media Week 2012
You might also be interested in my “Impressions from “Social Media Governance and the Law” from Social Media Week 2012“.
Below are my Tweets and Instagrams from ”Social Media Governance: Six Stories” in chronological order. The event was structured with… Read the rest of this article.
Tagged as ase, Ben Page, capgemini, dachis group, dell, Geraldine Scali, Guy Stephens, Ipsos Mori, law, lee bryant, Nina Barakzai, Sidley Austin, smw12, smwldn, smwsmgov, social governance, Social media, social media week, tom cowen, William Long, windahl finnigan
Impressions from “Social Media Governance and the Law” from Social Media Week 2012
You might also be interested in my “Impressions from “Social Media Governance: Six Stories” from Social Media Week 2012“.
For the first time I finally had a chance to join the Social Media Week. And I plan to participate in… Read the rest of this article.
Tagged as Eric Joyce MP, James Frith, Jenny Afia, law, like minds, MP, Nina Barakzai, open digital policy, schillings, smw12, smwldn, smwsmgov, Social media, social media governance, social media week
User Experience Design in a Social Enterprise Environment: A Consistent Experience
The original version of this article can be seen at the award-winning Capgemini – Capping IT Off blog.
In the previous article User Experience Design in a Social Enterprise Environment: Connecting The Dots I covered how to look more holistically… Read the rest of this article.
Tagged as Brand, brand experience, corporate values, customer interaction, design, pervasive user experience, social enterprise, User experience, UX
Storify: Burberry Social Enterprise
Once in a while a project turns into something truly amazing. I’ve been lucky to have the opportunity to be the UX Lead on the Burberry Social Enterprise, a real cutting-edge project using SalesForce, the most innovative company of 2011… Read the rest of this article.
Tagged as Angela Ahrendts, burberry, capgemini, cloudforce, dreamforce, mark benioff, salesforce
User Experience Design in a Social Enterprise Environment: Connecting the Dots
The original version of this article can be seen at the award-winning Capgemini – Capping IT Off blog.
Social Enterprise is an exciting concept and in a series of blog posts I will share some tips on how to make… Read the rest of this article.
Tagged as Facebook, social enterprise, User experience, UX, ux design, yammer
A Social Enterprise view on Klout
This article is the first in a series of blog posts I will be writing on The Social Enterprise here as well as on the Capgemini technology blog Capping IT Off.
The blog battles of Klout is raging on and… Read the rest of this article.
Tagged as crm, customer profiles, customer relations, ecrm, juicystar07, profiles, radian6, salesforce, Social CRM, social enterprise, Social media
Sharing to the Social Enterprise: Is it time to add a “Yam It” button to your site?
The original version of this article can be seen at the Capgemini – Capping IT Off blog.
Since SalesForce’s annual conference DreamForce 2011 there’s been a lot of buzz around the Social Enterprise and rightly so. Social media is needed… Read the rest of this article.
Tagged as chatter, dreamforce, Facebook, salesforce, social enterprise, social sharing, Twitter, yammer
Thoughts spawned by CloudForce 2011
This post was meant to be a continuously updated summary of Day 2 at CloudForce, London. However, there’s already a suite official material online and I am sure what is not covered by this will be covered by various blog… Read the rest of this article.
Tagged as burberry, cloudforce, john douglas, juicystar07, marc benioff, moviecon, peter coffee, radian6, salesforce, social listening, social sentiment, youtube
Great seeing Burberry Social Enterprise up on the biiig screen
I’ve been working for quite a while on this most exciting project for Burberry as the Social User Experience Lead for the Burberry Social Enterprise vision as presented by Burberry CEO Angela Ahrendts and SalesForce CEO Mark Benioff at the… Read the rest of this article.
Tagged as Angela Ahrendts, burberry, chatter, cloudforce, dreamforce, john douglas, salesforce, social enterprise
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