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It’s Saturday 2nd November 2019. In London, the weather is very windy and rainy. It reminded me of the first time I travelled 8 km to play Dungeons & Dragons for the first time. And it made me think about how much has changed in the world since then. Single channel vs multi channel I …

I’ve been leading design teams for quite a while, I think the first proper management role I picked up in 2006 building a design team from scratch. When you first step into a design leader role (and I suspect any leader role) you assume people expect you to have all the answers… in fact, you …