A New Approach to User Experience Design for Employee Apps

User Interfaces should not be Designed to Last

How to identify and pay back Creative Debt

Looking back at my first 6 months as Creative Director at Salesforce.com

Originally posted on the Salesforce blog. When commissioning a new business app for your company there are lots of things to consider and providing a good user experience is at the heart of delivering value for money. If the experience… Read the rest of this article.

One of my all time favourite books is “Designing Design” by Kenya Hara, the Art Director for Muji. In the book Hara describes the ethos behind Muji products is they are not meant to last. They are meant to serve… Read the rest of this article.

At a recent knowledge share day, a colleague of mine, Paul Stiles who is a Technical Solution Architect, talked about “Technical Debt”. For me it was a real eye-opened because there are so many parallels to design… to Creative Debt.

Six months ago I accepted a position as European Creative Director for Salesforce Customer Experience Design (CXD), which is Salesforce.com‘s full service inhouse digital agency (from transformation through to fully custom branded solutions). Before the epic Dreamforce 2014 hits me… Read the rest of this article.