Posts Tagged ‘capgemini’


I work for IBM, but what value do I bring to my previous employer, Capgemini?

Posted on: March 28th, 2013 by Fransgaard Talking to an ex-colleague of mine the other night got me thinking about what value I bring to my ex-employer and what relationship I have with them.

Is your company responsible for the social media behaviour of your partners?

Posted on: July 5th, 2012 by Fransgaard A company recently failed to provide the promised service to me as a customer. Adding to that, they didn’t reply to my customer complaints on Twitter, not even after it got amplified by other unhappy customers... but was that the full story?

What responsive design brings to multi-lingual interfaces

Posted on: June 7th, 2012 by Fransgaard Responsive design is the hot new thing in web design at the moment and rightly so. It creates solutions, which truly puts the users in the center, no matter what device they choose to access the Internet on.

Why I left the London digital design agency world and joined Capgemini’s UX team

Posted on: April 5th, 2012 by Fransgaard I’ve just been watching a video of David Reed, a Principal Consultant for Capgemini Consulting, talking about his first 100 days with Capgemini and it made me think about why I, as a creative person, made the move to join…

Responsive design – The next evolutionary step in website design

Posted on: March 20th, 2012 by Fransgaard Responsive Design is a fundamental shift in how we think of websites. Rather than force users to accept out terms, we now deliver the content on their terms.

Impressions from “Social Media Governance: Six Stories” from Social Media Week 2012

Posted on: February 20th, 2012 by Fransgaard How does the legal industry look at social media?

User Experience Design in a Social Enterprise Environment: A Consistent Experience

Posted on: February 8th, 2012 by Fransgaard Second part of my three-part User Experience Design in a Social Enterprise Environment series

Multi-channel User Experience Visualisation – How to Structure A Story

Posted on: January 11th, 2012 by Fransgaard Adding traditional storytelling practices to a customer experience flow is a great way of capturing the whole story

Storify: Burberry Social Enterprise

Posted on: January 11th, 2012 by Fransgaard Once in a while a project turns into something truly amazing. I've been lucky to have the opportunity to be the UX Lead on the Burberry Social Enterprise, a real cutting-edge project using SalesForce, the most innovative company of 2011 according to Forbes.