Posts Tagged ‘employees’


Social Business Cornerstone: Omni-channel work environment for employees

Posted on: August 18th, 2013 by Fransgaard Lacking the right work tools can be damaging to the effectiveness of the Omni-channel customer experience as it prevents employees from Omni-tasking.

How to support your self-appointed social media evangelists

Posted on: April 26th, 2011 by Fransgaard The issue of employees using corporate social media channels badly/wrongly has been addressed… but what about the other way around?