Posts Tagged ‘payment’


How LoveFilm’s UX confused me with the simplest of tasks

Posted on: May 16th, 2013 by Fransgaard How the omission of a simple, but vital piece of information turned my journey to update my LoveFilm payment details from a simple UX task to a brick wall.

Love the new website-inspired Burberry shop, but not the payment process

Posted on: September 16th, 2012 by Fransgaard The Burberry flagship store on Regent Street is truly visionary... but why has it left the basics behind.