Menu

Posts Tagged ‘Social media’


My professional reading list for 2013

Posted on: December 4th, 2013 by Fransgaard The end of another year is coming. Another year where the Internet yet again proves it is not slowing down, but speeding up. These are the books I've read this year to educate myself.

This is what my personality looks like using the latest profiling tool from IBM

Posted on: November 22nd, 2013 by Fransgaard My colleagues in IBM Research recently launched the first version of a very interesting tool that can decipher your personality from looking at 200 of your tweets. My profile has been used as a guinea pig during the development and I have to say the result is fairly accurate, which I am sure those of you who have met me can confirm.

4 soundbites on social media from October’s “First Tuesday” event

Posted on: October 2nd, 2013 by Fransgaard A few learnings from a great event promoting Christer Holloman's new book "The Social Media MBA in Practice"

Cyberbullying: Who’s to blame? Us? The Government? The Social Networks?

Posted on: August 13th, 2013 by Fransgaard Another teen suicide is connected to Ask.fm. Whose responsibility is it to stop this? Ours? Government's? The social networks'? I don't think the answer is that simple or in anyway fast.

Social Media is nothing on its own

Posted on: August 1st, 2013 by Fransgaard "Social Media" is too broad and too vague a term, but when you add "social" in front of an existing business line you get something much more tangible.

Getting an omni-channel customer service experience as a Virgin advocate

Posted on: June 10th, 2013 by Fransgaard I am a big fan of the Virgin brand and have been vocal about it for years. But recent experience with Virgin Media opened a whole new gateway of personalised customer service through my social media interactions with the brand and its customer services team.

One year on…

Posted on: May 8th, 2013 by Fransgaard One year on from my wife's death, where am I with her digital estate? I followed my own advice, and have faced few unforeseen obstacles. However, my original article has taken a life on its own as the issue of dealing with the digital estate of a deceased person is becoming increasingly relevant.

She’s no longer an Instagram friend

Posted on: May 7th, 2013 by Fransgaard I recently met up with an Instagram friend and it hit me: She is just a friend and not a channel-specific friend.

People ask how much time I spend on Twitter. The answer is: “None”.

Posted on: March 24th, 2013 by Fransgaard Personal Social Media use should never be a chore, which is why I don't believe in spending any time on it that I would miss losing.

An industry growing up: The 5 emerging social media areas of expertise

Posted on: February 19th, 2013 by Fransgaard The social media industry is fast growing up. Here are my thoughts on how Social Media as an industry is specialising itself into different sub-industries.