Posts Tagged ‘User experience’

The reality of bad Enterprise UX

Posted on: October 20th, 2017 by Fransgaard I want to tackle a common gridlock I’ve repeatedly run into over the last 7-8 years working with Enterprise UX. It happens when UX professionals try to convince Enterprise IT and Business people of the value of employee-facing UX. It…

Why You Should Champion a Better User Experience for Your Employee Apps

Posted on: April 15th, 2015 by Fransgaard Originally posted on the Salesforce blog. Today, digital is at the centre of business. Gone are the days where your company website was an experiment found in the fringes of the organisation with little or no real effect to the…

User Interfaces should not be Designed to Last

Posted on: November 24th, 2014 by Fransgaard One of my all time favourite books is “Designing Design” by¬†Kenya Hara, the Art Director for Muji. In the book Hara describes the ethos behind Muji products is they are not meant to last. They are meant to serve…

Shaving off blog posts

Posted on: August 3rd, 2014 by Fransgaard If I can communicate a blog post through a summary. Should the summary not be the blog post?

My professional reading list for 2013

Posted on: December 4th, 2013 by Fransgaard The end of another year is coming. Another year where the Internet yet again proves it is not slowing down, but speeding up. These are the books I've read this year to educate myself.

Oh no, not another “UX; What does it mean?” debate

Posted on: September 23rd, 2013 by Fransgaard The UX industry are all in agreement on the definition of the disciplines of UX, but nobody else seems to be. Are we fighting a futile battle to replace "Customer Experience" with "User Experience"?

The unexpected benefits of the Social Serendipity that manifests within the Social Business

Posted on: June 8th, 2013 by Fransgaard The benefits of the Social Serendipity that manifests itself as a result of the increased connectivity within a true Social Business could not have been set as targets when the organisation first set out to become a Social Business.

Soundbites from Friday 24 May at Digital Shoreditch 2013

Posted on: May 24th, 2013 by Fransgaard I went to the "Behavioural Design" day at Digital Shoreditch 2013. What a great day. Money well spent. Below is a chronological order of my Tweet and photo soundbites from the day.

How LoveFilm’s UX confused me with the simplest of tasks

Posted on: May 16th, 2013 by Fransgaard How the omission of a simple, but vital piece of information turned my journey to update my LoveFilm payment details from a simple UX task to a brick wall.

10 Examples of UX/Design Principles

Posted on: May 13th, 2013 by Fransgaard I've been doing a bit of research into UX/Design Principles. Here's a bunch of links I found.