Unilever

Advised on establishing an internal experience design team

Unilever had realised that technology-led projects didn't deliver the business value as user adoption was often low.

I was working at Salesforce at the time and was brought in to support Unilever by:

Selected work

H&M Group

Grow experience design organisation and increase design maturity.

Salesforce

Established pan-European experience design organisation.

Sage

Strengthened experience design groups for medium segment products and design system.

Burberry

Led industry-defining, collaborative solution for business users.

Unilever

Advised on establishing an internal experience design team.

ING

Conceptualised eco-system vision for small business customers.