My name is Robert Fransgaard. Welcome to my corner of the Internet. Here you will find a mixture of articles written as a Creative/ UX/ Social Media Professional as well as personal thoughts written as a Self-proclaimed Digital Native.

How the lack of a seamless, multi-channel response put me off helping in the future

It is vital that companies not only listen and respond, but do so as a progressive and seamless single conversation to avoid frustrating customers. Continue reading

How to migrate all members of a public Twitter list to your own Twitter list

Using a combination of and allows you to migrate members of public Twitter lists to your own Twitter lists. Continue reading

Is Facebook’s information overload problem also a problem for the Social Business Workplace?

There are on average 1,500 potential stories from friends, people they follow and Pages for Facebook users to see, according to Business Insider.

The Social Workplace is facing the same threat from information overload. Continue reading

38 articles later: An index of my 2013 blog posts

We are closing up on the end of 2013. No flying cars yet, but here’s what I’ve written this year. Thank you for reading, sharing and commenting and I hope to see you again next year. Continue reading

Rediscovering the joy of creativity through Tokyo Designers Week

Recent trip to Japan took me to Tokyo Designers Week where I rediscovered the fun in creativity. Continue reading

My professional reading list for 2013

The end of another year is coming. Another year where the Internet yet again proves it is not slowing down, but speeding up. These are the books I’ve read this year to educate myself. Continue reading

This is what my personality looks like using the latest profiling tool from IBM

My colleagues in IBM Research recently launched the first version of a very interesting tool that can decipher your personality from looking at 200 of your tweets.

My profile has been used as a guinea pig during the development and I have to say the result is fairly accurate, which I am sure those of you who have met me can confirm. Continue reading

4 soundbites on social media from October’s “First Tuesday” event

A few learnings from a great event promoting Christer Holloman’s new book “The Social Media MBA in Practice” Continue reading