One of my all time favourite books is “Designing Design” by Kenya Hara, the Art Director for Muji. In the book Hara describes the ethos behind Muji products is they are not meant to last. They are meant to serve a purpose, get worn, get replaced. When we embark on digital projects we are faced with […]
At a recent knowledge share day, a colleague of mine, Paul Stiles who is a Technical Solution Architect, talked about “Technical Debt”. For me it was a real eye-opened because there are so many parallels to design… to Creative Debt.
Six months ago I accepted a position as European Creative Director for Salesforce Customer Experience Design (CXD), which is Salesforce.com‘s full service inhouse digital agency (from transformation through to fully custom branded solutions). Before the epic Dreamforce 2014 hits me full on, I just want to take a pause and look back at my first 6 months […]
The Internet, and Customers, are moving faster and faster. How can we catch up?
If I can communicate a blog post through a summary. Should the summary not be the blog post?